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Frequently Asked Questions

Common questions about our pricing and services

How can I upgrade my subscription?

Our system currently allows only one active subscription at a time. Contact us to cancel your current subscription immediately, then you can subscribe to your desired plan. Email us at yunwuai6323@foxmail.com with your upgrade request.

How can I purchase more credits?

There are several ways to get additional credits:

One-time Credit Packages

Purchase our one-time payment packages to get credits instantly. These can be purchased multiple times and work alongside any existing subscription.

Subscription Upgrade

If you're already subscribed, contact us to cancel your current plan immediately, then you can resubscribe to a higher tier. Email yunwuai6323@foxmail.com for assistance.

What refund policy do you have?

Please refer to our Refund Policy in the footer for detailed information about our refund terms and conditions.

How do I cancel my subscription?

You can cancel your subscription at any time through your subscription page. If you have any questions or need assistance, please contact our support team at yunwuai6323@foxmail.com.

Do unused credits accumulate?

One-time purchased credit packs are valid for 1 year. Subscription credits are renewed monthly, and any unused credits from the previous month are reset when your subscription renews.